10 Questions To Ask Your Medical Waste Disposal Company
Here Are 10 Questions You Should Ask Any Medical Waste Company To Help You Choose The Right One For Your Organization
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- Will you provide medical waste disposal services at a price that is at least 25% lower than my current provider…with no hidden fees?
Many medical waste disposal companies overcharge you by 25% or more and then slap you hidden fees such as fuel surcharges, energy fees and environmental compliance fees.
Environmental Waste Systems offers an all-inclusive price that is guaranteed to be at least 25% lower than the competition, with absolutely no hidden fees.
- Will you raise our prices during the term of our agreement?
The agreement with your current medical waste disposal company likely allows them to raise their prices by as much as 18% per year, every year. That means by the end of your agreement you could be paying twice as much as the original quoted rate.
Environmental Waste Systems does not believe you should have to pay too much for great medical waste disposal services. That’s why we will never raise your prices over the term of our agreement.
- Are you a full-time service provider that actually picks up medical waste?
Some medical waste disposal companies are part-time service providers who have multiple business interests that divert their attention. Other medical waste disposal companies don’t even pick up any medical waste. They are brokers that service all their customers by sub-contracting with third parties.
Environmental Waste Systems is a full-time service provider. Our only business is medical waste disposal and we will never subcontract with another provider to pick up your medical waste.
- Are your pickup schedules flexible enough to meet our needs?
Most medical waste disposal companies use large box trucks to pick up medical waste, so it’s expensive to change schedules and re-route their trucks to meet your needs.
Environmental Waste Systems won’t force you to fit into our schedule. We use smaller vehicles for waste pickups, allowing for flexible pickup days and times designed to meet your schedule…not ours.
- Can I get an immediate response from a local service rep?
When you call a national medical waste disposal company you usually get an out-of-state customer service rep that can’t always get you an immediate response to your problem.
Environmental Waste Systems provides an immediate response from a local service rep and a solution to your problem within two hours.
- Are your drivers required to complete medical waste handling training and submit to criminal background checks and random drug tests?
You would think that the drivers for all medical waste disposal companies would be
required to complete OSHA and HIPAA training and submit to criminal background checks and random drug tests. However that is simply not the case.
Environmental Waste Systems drivers must complete OSHA and HIPAA certification and a month of on-the-job training, before they are allowed to service our clients. They are also required to submit to pre-employment background checks and random drug tests by the Department of Transportation.
- Do you have a 100% Satisfaction Guarantee?
Chances are your medical waste disposal company doesn’t offer any guarantees. That means even if you’re unhappy with their service, you still have to pay.
Environmental Waste Systems has a 100% Satisfaction Guarantee. If you’re not happy with our service, just let us know and we’ll do everything we can to make it right. Then if you’re still not satisfied, we’ll refund your service fee.
- Are you a locally-owned and operated company?
According to Local Works, for every $100 spent with a local vendor, $73 (73%) stays in your community. When the same amount is spent with a “non-local” national company, only $43 (43%) stays in your community.
Environmental Waste Systems is a locally-owned and operated medical waste disposal company that reinvests the profits we earn from our customers back into our community.
- Do you offer OSHA Compliance Training Programs for my staff and if so, am I required to buy your most expensive service package, just to access this training?
Most small medical waste disposal companies don’t offer OSHA Compliance Training Programs, while the national companies make you buy their most expensive service package to access this training.
Environmental Waste Systems offers the OSHA Compliance Training Programs you need for about half the cost you’d pay with other medical waste disposal companies.
- Do you carry the necessary permits to be compliant?
All medical waste disposal companies are required to have a transporter permit to transport waste. Yet surprisingly, some do not…and that can increase your liability. Insist that your medical waste disposal company provide copies of these important permits, as proof of their compliance.
Environmental Waste Systems carries a hazardous waste transporting permit and we provide copies to all our customers upon request.